1. Introduction
Welcome to Venara ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our room-based chat application with AI assistant features.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at venara.app.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address) when you sign in with Google
- Display names and messages you send in chat rooms
- Room names, descriptions, and other content you create
- Pinned context and other room settings
2.2 Automatically Collected Information
- Device information and browser type
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Enable real-time chat and collaboration features
- Power our AI assistant (Venara) to provide contextual responses
- Authenticate users and manage accounts
- Send you service-related communications
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. AI Assistant Data Usage
When you interact with Venara (our AI assistant), your messages and room context may be processed by third-party AI services (such as DeepSeek or OpenAI) to generate responses. This data is used solely to provide AI assistance and is not used to train general-purpose AI models.
AI processing is limited to the context of your active room and conversation history within that room.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With other room members: Your display name and messages are visible to other members of rooms you join
- Service providers: We use Supabase for authentication and data storage, and AI providers for assistant features
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use industry-standard encryption, secure authentication, and access controls to safeguard your data.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of certain data processing activities
To exercise these rights, please contact us or use the account deletion features in the application.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.
9. Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@venara.app